:: Success Stories

Catapult BI is dedicated to successful project outcomes. We have been involved in initiatives of various size and scope, across multiple industries. Catapult BI has a proven record of delivering ontime and on budget.

Below are a selection of Customer Success Stories.

Virgin Australia

Cabin Crew Dashboard

As the customer face of Virgin Australia, the airline's Cabin Crew team have high standards to maintain. Cabin Crew Development Managers monitor the members of their team using a number of systems and tools to ensure they constantly meet and exceed standards.

Monitoring standards requires information to be drawn from a very wide range of non-integrated Virgin Australia systems. Once the information is integrated, it then needs to be distributed and presented to a geographically diverse team. Considering the size of the Cabin Crew team, the original process placed a significant overhead on CCDM time. It was estimated that preparation consumed between two to four hours per team member.   Read more..

Automated BI Reporting

Virgin Australia’s IT solutions were commonly point solutions that serviced a specific need. To create detailed business intelligence (BI) reports required manual, resource intensive work pulling data from disparate sources – a system open to human error. Plus large volumes of data meant processing times were lengthy, and available management reports were limited in number and scope.   Read more..

Qld Motorways

Free Flow Tolling Datawarehouse with Cognos Reporting Portal

Qld Motorways is an internationally – recognised tolling infrastructure development company, specialising in building, owning and operating toll road and bridge infrastructure in South East Queensland.

Catapult BI assisted Queensland Motorways to significantly reduce the time required to prepare Traffic Statistics data through the development of the Data Warehouse and Cognos Reporting Solution.  Read more..

Abacus ALS

Improving Reporting Capability

Abacus ALS is one of Australia and New Zealand’s largest privately owned companies, serving customers in the diagnostic pathology and research industries.

They faced difficulties with integration of data between their Australian and NZ operations. The product reporting systems could not mesh the two sources effectively, hampering Abacus ALS’ ability to produce consolidated enterprise reporting.   Read more..

Sophisticated Reporting and Inter-Country Data Integration

Abacus ALS was happy with its existing CRM and accounting operations packages, which were serving it capably. But, as an international company with over 50,000 product lines, its more complex reporting requirements were not being addressed and it had issues with reporting on data across its international operations with separate databases and multiple currencies.   Read more..

Gallagher Bassett

Custom Reporting Implementation

Gallagher Bassett Services Pty Ltd (GB) is an Australasian based company, providing claims management and risk mitigation services to external insurance funds. GB have pioneered the Third Party Claims Administrator (TPA) model within the local insurance industry and as such their business is the administration and management of claims as opposed to the underwriting thereof.

As leaders in the TPA sector, Gallagher Bassett Services secured a contract with Comcover, the Australian Federal Government's general insurance fund, to manage claims arising from its 160 member departments and agencies. As part of this service, GB was required to make available to Comcover, a BI solution which provided government departments and agencies access to a comprehensive suite of reporting.  Read more..